OnPoint Credit Union

OnPoint Community Credit Union was founded in 1932 by 16 school teachers who wanted a safe place to store their money and to provide a solution for low-cost loans for other teachers and families. The company wasn’t always known as OnPoint Community Credit Union, though, and was originally known to its members as Portland Teachers Credit Union. In 2006, they became OnPoint Community Credit Union to reflect their values of “people are the point.” Member service and improving the lives of others have acted as the driving force behind the company’s impressive growth, and as their community grew, so did they. 
 
Today, OnPoint has claimed the title of the largest credit union in Oregon, with more than 516,000 members and total assets of 8.9 billion. Serving its community for 90 years, OnPoint has expanded its network with over 50 branches throughout Oregon’s northwest and central regions, even spreading its footprint into Washington.  
 
But branch locations weren’t the only source of growth for OnPoint. Before their partnership with DBSI, OnPoint only carried a small fleet of teller cash recyclers (TCRs). With their rapid branch expansion, the OnPoint team knew they needed to keep up with rising transaction volumes and enable their staff to spend less time counting money and more time creating relationships with members. They decided to add TCRs to the rest of the branches, allowing them to provide the same exceptional experience across their network. To do this, OnPoint needed both the right banking equipment for their branch network and the right service provider who could improve and optimize overall branch performance.