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- Branch Transformation -

CHAMBERS BANK

Chambers bank exterior

 

A Comprehensive Community Bank Transformation

Chambers Bank, a family-owned financial institution established in 1930, holds high standards for great customer service. As a community bank headquartered in Danville, Arkansas with 24 branches throughout the rest of the state, they take pride in giving Arkansans the ability to “bank with people you know,” and they strive to provide a first name basis experience.
 
While their service has always been exceptional, before their transformation, Chambers Bank modeled more traditional branches, which still had teller lines, confining offices, static and printed signage, and an aesthetic that detracted from the welcoming, and friendly experience their staff delivered. And being the community and relationship-centered financial institution that they are, they knew they wanted more accessibility for their customers, a way to enhance the experience in their institution, and a more streamlined space for their staff.

After seeing the transformation of a neighboring bank (that DBSI completed), Chambers felt the pressure to transform their space—they weren’t going to wait any longer to start falling behind. After visiting, the Chambers leadership was blown away by the attention to detail in the design and how the brand was enforced throughout this branch.  The decision for Chambers to transform their branches, and who to do it with, was easy, and that’s when the relationship between DBSI and Chambers Bank was born.

Take A Closer Look

Design Elements

Chambers Bank was ready to build a new branch and they wanted a complete transformation, but with a design that still resembled who they were—a casual community bank that cares about the financial success of their customers. DBSI worked with the Chambers team to create a design that encapsulates who they are, staying in tune with the brand and keeping a relaxed, yet trustworthy and community-focused feel throughout the space.

Inviting Lobby

Inviting Lobby

Teller Towers

Teller Towers

Flex Stations

Flex Stations

Private Offices

Private Offices

Community Room

Community Room

Inviting Lobby

Inviting Lobby

Teller Towers

Teller Towers

Flex Stations

Flex Stations

Private Offices

Private Offices

Community Room

Community Room

Design Elements

Chambers Bank was ready to build a new branch and they wanted a complete transformation, but with a design that still resembled who they were—a casual community bank that cares about the financial success of their customers. DBSI worked with the Chambers team to create a design that encapsulates who they are, staying in tune with the brand and keeping a relaxed, yet trustworthy and community-focused feel throughout the space.

Interactive Kiosk

Interactive Kiosk

Teller Displays

Teller Displays

Promotional Display

Promotional Display

DSC02627_9 (1)-1

Community Board

Digital Signage

DBSI installed a set of promotional screens facing the entire lobby, a single-screen Community Board, and of course, an interactive touchscreen built into a millwork kiosk.

Banking Equipment

From teller cash recyclers to drive-up self-service solutions, offering clients quick and easy access to their cash is something Chambers is proud to offer at their branches. 

Teller Cash Recycler

Teller Cash Recycler

Drive-Up Systems

Drive-Up Systems

Self-Service

Self-Service

Teller Cash Recycler

Teller Cash Recycler

Drive-Up Systems

Drive-Up Systems

Self-Service

Self-Service

Banking Equipment

From teller cash recyclers to drive-up self-service solutions, offering clients quick and easy access to their cash is something Chambers is proud to offer at their branches. 

"DBSI took the time to get to know Chambers, our people, and most importantly, the communities we serve. This has built an incredible amount of trust in our partnership."

Lori Walker

CMO, Chambers Bank

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Trust DBSI With Your Next Project

If you have a transformation project on your to-do list, let's talk about how DBSI can help make it happen.