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Come see the latest innovations, strategies, designs and technologies through hands-on experience.

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Meet the Team

Debra Dillon John Dillon Jim Ransco Ginny Bruni John Smith George Howell
Cody Higgins Jody Franklin Jared Jones Corde Kurtz Alisa Semyekhina Kevin Stewart
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Banking Blog

Everything transformation lives here. From designing and building a new space to adding digital signage to adopting Universal Associates, you’ll find tips and tricks for it all.

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Healthcare Blog

An elevated healthcare environment starts with an educated leadership team. This blog gives all the insights, from design-build to experiential marketing solutions.

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We are always looking to add talented, forward-thinking innovators to our team. If that sounds like you, you should apply for a role with us.

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flexNEXT: ELEVATE YOUR BANKING EXPERIENCE
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Discover FlexNEXT Training

As financial institutions strive to keep pace with the evolving retail consumer industry, they are recognizing the need for both digital efficiency and human connection. Consumers are increasingly turning to digital solutions for their banking needs, yet they still value the personal touch in managing their financial journeys. Introducing flexNEXT, a revolutionary 3-in-1 kiosk that offers a new way to bank. This innovative platform allows consumers to:

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Fully self-serve
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Participate in assisted service
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Engage with an associate for full service while learning the new banking platform

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 With flexNEXT, you can achieve both efficiency and human connection. This tool supports advisory conversations and provides the convenience of self-service banking.

 

WHAT'S NEXT?

When integrating cutting-edge technology into branches, it’s crucial not to overlook the client experience. DBSI’s Experience Engineers ensure your client experience transforms from “what’s that?” to “how did our clients ever bank without it?” flexNEXT enables your staff to have more in-depth advisory conversations, enhancing the financial journeys of your clients.

We Work With You To:
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Create the client experience you envision.

 

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Train your staff on the choreography and talk tracks around flexNEXT, revealing more opportunities through deeper conversations.

 

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Provide guidebooks with talk tracks and cheat sheets, ensuring your staff feels fully supported.

 

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Offer a Dedicated Success Package, which includes coaching calls and a dedicated team to keep you on track with your goals.

 

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Training Resources that provide quick reference guides for staff to ensure they understand and can implement new processes. The guides offer scripted conversations to help staff communicate effectively with clients.
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In-Branch Training that involves roleplays engaging staff in practical exercises to simulate real-life scenarios. We train staff on flow and movement within the branch to enhance client interactions. Branch staff will be equipped with problem-solving skills to handle any issues that arise during client interactions.

Key Deliverables

Discover how flexNEXT Training can elevate your banking experience and build stronger connections with your clients.
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1 1-Book-Icon
Training Resources that provide quick reference guides for staff to ensure they understand and can implement new processes. The guides offer scripted conversations to help staff communicate effectively with clients.
1 2-Training-Icon
In-Branch Training that involves roleplays engaging staff in practical exercises to simulate real-life scenarios. We train staff on flow and movement within the branch to enhance client interactions. Branch staff will be equipped with problem-solving skills to handle any issues that arise during client interactions.

Key Deliverables

Discover how flexNEXT Training can elevate your banking experience and build stronger connections with your clients.

Trust DBSI With Your Next Project

If you have a transformation project on your to-do list, let's talk about how DBSI can help make it happen.