BE SAFE. BE RESPONSIVE. BE ADAPTIV.
BE SAFE. BE RESPONSIVE. BE ADAPTIV.
Struggling with what your Post COVID-19 branch should look like?
Get your branch network ready with ADAPTIV. A new approach to touchless branch experiences.
Struggling with what your Post COVID-19 branch should look like?
Get your branch network ready with ADAPTIV. A new approach to touchless branch experiences.
Navigating this new normal is complex and full of uncertainty. ADAPTIV is the path forward to rapidly shift to today's new realities.
ADAPTIV is a systematic methodology and flexible kit of parts that provides an immediate and long-term strategy to “emerge” from COVID-19 with the right communication plan and physical changes, then move beyond to "enhance" and "excel" for the long-term future with true transformative designs, experiences and of course bottom-line results.
Branches will have different objectives, treatments and investment allocations.
These best practice kits are designed to be highly customizable for your branch network, while still following a methodical approach.
ADAPTIV PLANS |
EMERGE |
ENHANCE |
EXCEL |
EMERGE |
ENHANCE |
EXCEL |
|
ADAPTIV PACKAGES |
$-$$ |
$$-$$$ |
$$$-$$$$ |
Branch ready kits for self-installation with on-site installation option Estimated Timeline: 2-4 weeks | Business outcome packages including: technology, software, installation, and web-based training Estimated Timeline: 6-12 weeks |
Transformation planning for branch, HQ, and operation centers including: design, technology, software, construction, and on-site training Estimated Timeline: 6-10 months |
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| Multichannel COVID-Ready Communications | |||
| Social Distancing & Circulation Plan | |||
| Safety & Sanitization Fixtures | |||
| Web-Based Staff Training | |||
| Increase Adoption to Mobile | |||
| Digital Tools to Grow Wallet Share | |||
| Reduce Branch Operating Costs | |||
| Migrate Transactions to Self-Service (In-Branch & Drive-Up) | |||
| Decommission Planning to Reduce Branch Footprint | |||
| Playbook of Strategic Intent | |||
| Branch Network Investment Tiers | |||
| Fusion of Tech, Equipment & Software | |||
| Consistent Messaging with Digital Signage | |||
| Turn-Key Design & Project Management | |||
| Training to Deliver Engineered Experiences | |||
Branches will have different objectives, treatments and investment allocations. These best practice kits are designed to be highly customizable for your branch network, while still following a methodical approach
Branch ready kits for self-installation with on-site installation options
Estimated Timeline: 2-4 weeks
Business outcome packages including: technology, software, installation, and web-based training
Estimated Timeline: 4-8 weeks
Transformation planning for branch, HQ, and operation centers including: design, technology, software, construction, and on-site training
Estimated Timeline: 8-10 months
Streamlined cash handling, self-service, & space optimization strategies reduce costs fast
Foundational technology, equipment & software fused into the branch design for optimal results.
One firm to manage your entire project from start to finish so you can focus on your priorities
Feasibility studies frame the decision-making process for smart branch investments
Budgets are tighter than ever, and all spending must be justified. ADAPTIV has multiple levels of investments, feasibility studies, and a decision-making framework to smartly make the right choices across your branch network. For the most accurate quote please contact us so we can get started on your specific project.
We work as your partner and on your timeline. Short-term essentials in EMERGE can be delivered in as little as 2 weeks, with a planned phased approach in ENHANCE and EXCEL for more in-depth solutions.
Focusing on the short-term with a plan for the long-term can reduce risk and keep your readiness plans agile. Monitor and adapt is our methodology and we are closely following market trends along with CDC, OSHA, State, Federal guidelines to make progression plans that are fluid and backed by research.
As a business-critical organization most financial institutions are. But that doesn’t mean your clients aren’t still looking to you to have taken logical actions to keep people safe. So, again our ADAPTIV Emerge solution package will be a very meaningful and expected action.
We see this quite simply. Our EMERGE package is purely about communicating your locations are safe with appropriate measures to do so. We think this applies to all locations and HQs. ENHANCE and EXCEL packages depend on the business outcome you are seeking, and specifically within EXCEL we look to truly understand the return against the investment. Feasibility studies allow us to guide to investment and applications levels.
Absolutely! We do it all the time. We know there are some projects that are already in motion and may just need the ADAPTIV kit of parts layered into your already created branch design. We can be just as flexible as your future ADAPTIV branch will be.
